Frequently Asked Questions
Everything you need to know about your next crafting project.
What is the standard shipping time for orders?
We typically process orders within 1-2 business days. Standard shipping within the continental US usually takes 3-5 business days depending on your location.
Can I return craft supplies if I change my mind?
Yes, we accept returns on unopened and unused items within 30 days of purchase. Please ensure products are in their original packaging to qualify for a full refund.
Do you offer bulk discounts for large projects?
We do! For large-scale projects or classroom sets, please contact our support team to inquire about our volume pricing and bulk discount tiers.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
How can I track the status of my shipment?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.
Are your materials safe for children's crafts?
Most of our products are non-toxic and safe for all ages; however, we recommend checking the specific product description for age-appropriate warnings and safety certifications.